Shipping

1. Introduction

Thank you for shopping at Eternal Warrior Supplements (EWS)! We aim to deliver your training supplements quickly and efficiently. Below is our Shipping Policy for your reference.

 

2. Shipping Areas

Domestic Shipping: We ship within Canada. Unfortunately, we do not offer international shipping at this time but soon in the US.

 

3. Shipping Methods and Costs

  • Shipping Methods:
    • Standard Shipping: Typically delivers within 3-5 business days.
    • Expedited Shipping: Typically delivers within 2-3 business days.
    • Next-Day Shipping: Available for orders placed before 2 PM ET for delivery on the next business day.
  • Shipping Costs: Shipping costs are calculated based on your location and the shipping method chosen. Standard shipping is free on orders over $99.

 

4. Order Processing Time

  • Processing Time: Orders are processed within 1-2 business days. Orders placed after 2 PM ET or on weekends will be processed the next business day.
  • Order Confirmation: You will receive a confirmation email once your order is placed and a shipping confirmation email with tracking information once it has shipped.

 

5. Delivery Times

  • Estimated Delivery: Delivery times vary based on shipping method and location. Estimated delivery times are provided at checkout.
  • Delays: Please note that delivery times may be affected by weather, carrier delays, or high order volumes. We will notify you of any significant delays.

 

6. Tracking Your Order

  • Tracking Information: You will receive an email with a tracking number once your order ships. Use this number to track your shipment on the carrier’s website.

 

7. Shipping Restrictions

    • Address Restrictions: We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a street address for delivery.
    • Delivery Issues: If a delivery is missed or refused, additional charges may apply for reshipping.

     

    8. Lost or Damaged Shipments

      • Lost Shipments: If your order is lost, please contact us at info@ews-world.com. We will investigate and assist in resolving the issue.
      • Damaged Shipments: Contact us within 7 days of receipt if you receive a damaged product. Provide photos of the damage, and we will arrange a replacement or refund.

       

      9. Returns and Exchanges

        • Return Shipping: For information on returning products, please refer to our Return Policy. Return shipping costs are generally the customer’s responsibility unless the return is due to an error or defective product.

         

        10. Contact Information

           

          11. Policy Updates

            • Changes: We may update this policy from time to time. Changes will be posted on our website, and the updated policy will take effect immediately.